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A comprehensive study of Canadian industry commercialization practices and the effectiveness of various support programs will be undertaken shortly by Canada’s largest high-tech business organization, supported by partners in the Industry, the Public Sector and the Academia.

The Canadian Advanced Technology Alliance (CATA) is working with the University of Waterloo (UofW) and the University of Ontario Institute of Technology (UOIT), with funding support from the Business Development Bank of Canada (BDC), the Export Development Canada (EDC), the Ontario Ministry of Research and Innovation (MRI) and the Sustainable Chemistry Alliance (SCA) and in partnership with the Ontario Centres of Excellence (OCE), the Office of Small and Medium Enterprises of Public Works Canada (PWGSC- OSME), the Canadian Chamber of Commerce (CCC), the Conference Board of Canada (CBoC), ACCT Canada, Springboard West (SBW), the Centre of Excellence in Energy Efficiency (C3E), the Canadian Manufacturers & Exporters (CME), BioTec Canada and the Rx&D (Pharma) associations.

While there is no doubt that Canada is doing well in matters of academic research, concern has arisen that the translation of this research into ‘bankable commerce’ is lagging. The performance of Canadian firms in commercializing innovation is a more important economic factor than quantity of innovation, if a large percent of innovations are left sterile in the labs or do not make their ways into tangible economic benefits, according to study director Dr. Sorin Cohn, who stated that “there is a perception that Canada is not doing so well when it comes to commercializing its products, services and processes into the global marketplace. Canada is a nation of SMEs, with over 99.8% of the more than 1 million companies in Canada having fewer than 500 employees, and the SMEs need better ways and means to enhance their positions in the global marketplace.”

CATA and its partners are urging enterprises and organizations to take an active part in this survey in order to acquire a meaningful understanding of what works and what does not for Canadian companies in matters of commercialization. The results will help Canadian executives — in Industry as well as in Government — to benchmark their organizations’ success in commercialization of innovation and to develop better practices and programs for ensuring competitiveness on the global scale.

“This is unique research into how companies bring products and services to market in the face of global competition,” said Paul Day, VP of the Information Communications Technology sector at Export Development Canada. “We hope to use the findings to understand how we can better serve the needs of innovative Canadian companies as they pursue International Trade.”

The study is starting with a survey of thousands of small, medium and large size enterprises throughout Canada. The survey addresses questions pertaining to product, service and process innovations that have been commercialized in the past 5 years, the strategies and cooperating arrangements pursued to achieve effective commercialization, the factors for success, the problems and obstacles encountered , the Federal, provincial or municipal programs that were used and were most effective in aiding commercialization, the financial aspects of commercialization, the relevant intellectual property issues and the roles played by lead customers and/or “anchor” companies in achieving successful commercialization of innovations.

Interactive Ontario, in partnership with the Ministry of Economic Development & Trade, is conducting a short survey of the interactive digital media industry in Ontario.

In an effort to monitor the evolution of the industry, IO will be requesting your cooperation on a periodic basis to help us improve our knowledge of key trends. The information collected will be used in aggregate in order to improve programs and policies that serve the industry.

Please note: these questions may best be answered by the person most familiar with key financial, human resources, and other strategic issues with your company. All responses will be kept strictly confidential, and your participation in this survey is of the utmost importance and is greatly appreciated.

If you have questions about this survey, please feel free to contact Astrid Rosemarin at Interactive Ontario either via email or by phone at 416.516.0077 extension 232.

Alliance numérique (AN) and the Canadian Interactive Alliance (CIAIC) have announced the launch of the Canadian Game Development Talent Awards, a gala event which will be held on November 2nd, officially closing out the Montreal International Game Summit.

“We are very happy to launch the first edition of the Canadian Game Development Talent Awards” said Pierre Proulx, General Manager of Alliance numérique. “Our goal is to recognize the creative talent in Canada, which is now the third most important cluster in terms of video game development in the world.’’

The Canadian Game Development Talent Awards will focus on recognizing the achievements of talent from across Canada in all the major disciplines of game creation. Alliance numérique has also launched the recruitment campaign of the Canadian Interactive Academy, whose role will be to evaluate the nominations and select the finalists and winners.

This national committee will be chaired by game business consultant Jason Della Rocca. Experienced game developers wishing to join the Academy and participate in the Awards process may view complete details and submit applications from now until the end of July.

Key Dates and Deadlines:

– July 5^th – August 1^st – Academy applications accepted
– August 1^st – September 15^th – Award nomination process
– October 15^th – Award finalists announced

prairieFyre Software has completed verification field trials of its prairieFyre Contact Center for Microsoft^© Lync™ and the AudioCodes SmartTap Lync call recording solution. The combination of AudioCodes SmartTap and the prairieFyre Contact Center solution provides sophisticated contact center functionality for the Lync 2010 unified communications (UC) platform.

The prairieFyre Contact Center for Microsoft Lync is a modular software suite developed on the Voice-over-IP and UC architecture of Microsoft Lync Server 2010. The prairieFyre Contact Center is ideal for those organizations that wish to leverage the advanced enterprise voice features of the Lync UC platform and require a comprehensive contact center solution.

“As an early adopter of Microsoft’s United Communications platform, prairieFyre has taken a lead position in providing an innovative, presence-aware contact center solution.” Said Nimrod Borovsky, Vice President of Marketing at AudioCodes. We are very pleased to complete interoperability testing, and partner with prairieFyre to provide Microsoft Lync customers with a feature rich contact center solution.”

AudioCodes, known in the industry for providing best-in-class VoIP technology, has extended their product offering to include a complete call recording solution for Microsoft Lync. SmartTap is a fully IP-centric application that utilizes open standard protocols to record both internal and external calls for compliance regulations, dispute resolution, customer satisfaction and public safety requirements.

“Our prairieFyre Contact Center in conjunction with AudioCodes SmartTap provides a complete, scalable solution for those customers who have chosen Lync for their enterprise voice solution.” said Chris Courneya, CEO, prairieFyre Software. “The SmartTap solution is compelling in an ACD environment because it records calls without consuming valuable Lync resources such as conferencing services. Instead, it deploys a certified plugin on the Lync server that decrypts SRTP signaling while preserving the data integrity and quality of the conversation.”

With its broad functionality and modular design, the prairieFyre Contact Center for Microsoft Lync can be tailored to businesses of any size or industry in departmental, standalone, or geographically dispersed deployments.

The prairieFyre Contact Center for Microsoft Lync will be on display at prairieFyre’s booth, #1135, at the Microsoft Worldwide Partner Conference in Los Angeles, July 10^th to 14^th, 2011.

prairieFyre Software has deployed contact center solutions to over 8,000 customers in over 70 countries worldwide. They have leveraged this experience to create an affordable yet feature-rich solution that is ideal for enterprises looking for a contact center designed to work with Lync Server 2010.

Are you interested in working as an independent producer or entertainment professional in the film, TV, digital media or entertainment industry? Enroll now for UBC’s Certificate in Entertainment Administration, classes begin this September, and if you apply by July 12th, you’ll save $400.00.

– Full-time program runs from September 6th until December 16th 2011
– 2 week Internship or Project
– part-time courses available
– Great networking opportunities with industry guest speakers
– Topics include entertainment law, financing, marketing and distribution, budgeting, production management, digital media for entertainment and more

Find out more online or call the school at 604.822.1420.

The National Angel Capital Organization (NACO) is pleased to announce the release of the Investment Activity by Canadian Angel Groups: 2010 Report.  This report, the first of its kind, was completed in partnership with the Government of Canada and authored by Professor Colin Mason. It highlights the importance of Angel capital to the growth of Canada’s high-potential companies.

Significant findings of this report include that:

• 90% of companies funded by Angel groups in 2010 were new not follow-on.
• Angel groups collectively received around 1,850 business plans. 14% were considered in detail. Roughly 32% received investment.
• Angels groups invested CAN$35.3 million in the 88 deals for which we have information; an under-estimate as some groups did not report the amount invested. Co-investors were involved in 58% of investments and invested at least a further CAN$29.4 million. It should be noted that these statistics are for Angel groups only and do not include individual Angel investments.
• Angels invested in a wide range of industries but with a strong technology focus including: ICT sector (43%), followed by life sciences (18%) and clean tech (16%).
• 74% of investee businesses had sales revenue in 2010.

“This landmark study confirms the strong activity level of organized Angel investors across all of Canada,” said Bryan Watson, Executive Director of NACO. “We encourage the Angel community that NACO represents to keep investing, through the Year of the Entrepreneur, to support the businesses best positioned to drive the economy forward.”

“Angel investors invest experience and mentorship along with capital, and continue to invest in new companies even as other investors consolidate around their previous investments,” said Michelle Scarborough, Co-Chair of NACO.  “This makes Angels an increasingly vital part of the innovation ecosystem as they support their investments to exit.”

NACO would like to acknowledge Industry Canada and the Federal Economic Development Agency for Southern Ontario for their support of this research.

Research conducted by the Canadian Federation of Independent Business (CFIB) with the assistance of its American counterpart, the National Federation of Independent Business (NFIB) and the participation of the U.S. Embassy (Ottawa) reveals a number of challenges and obstacles small- and medium-sized enterprises (SMEs) must overcome in order to be able to successfully conduct business across the border.

Earlier this year, Canada and the U.S. issued a declaration on the countries’ shared border. The objective of the pact was to ‘streamline and decongest’ the Canada-U.S. border, as well as find ways to reduce and prevent regulatory barriers to cross-border trade. A high-level commitment to improving the efficiency of the border will reduce the costs of doing business, enhance security and facilitate trade. “A Canada-U.S. border that is more effective, secure and trade-friendly will increase Canadian competiveness and create jobs on both sides of the border,” stated CFIB vice president, national affairs, Corinne Pohlmann.

CFIB’s policy brief, Border Barriers: SMEs Experience With Cross-Border Trade involved interviewing 12 small business owners: eight Canadian and four American. This report offers mixed results from Canadian small business owners about their experiences with border agencies on both sides of the border.

The number one obstacle in cross-border trade for smaller companies relates to the complexity of the process and its related paperwork. The data shows the common thread in the problems faced by small business is the varying requirements of government agencies and complicated rules and regulations. “And, although the requirements of any one entity may not be unreasonable, it is the combined effects that impede SME participation in cross-border trade,” said Pohlmann.

“Simple measures, such as providing information in plain language, making information sources readily accessible and easy to find, providing contact information (email/telephone) to respond to questions and creating a one-stop web portal with trade and border information specific to SMEs, will help address some of these issues,” said Pohlmann. Adding, “With this in mind, the brief offers policy maker’s practical recommendations on how to make trade and border processes more small-business friendly.”

As both Canada and the U.S. have a strong entrepreneurial presence with SMEs accounting for half the GDP, more than half of employment and the bulk of net new jobs, this research offers ways to encourage cross-border trade. By focusing on small-business friendly policies, making an extra effort to provide information and services geared to small business’ unique needs, and creating a culture of service and understanding of small business challenges within the Canada Border Services Agency (CBSA) and U.S. Customs and Border Protection (CBP) may help to encourage more small firms to take the plunge and start looking to other markets to grow and expand their business.

The Bell Aliant Pioneers are marking 100 years of volunteering and community support by the TelecomPioneers and awarding twelve SMART Boards to schools in Newfoundland and Labrador.

“Across North America the TelecomPioneers are celebrating 100 years of community volunteering and fundraising,” said Joan Neil, President of the local Pioneers Chapter. “In Newfoundland and Labrador the Bell Aliant Pioneers have been active since 1972 and to celebrate we are awarding twelve SMART Boards to schools in the province.”

Over the past two months students around the province have been participating in a contest and have submitted presentations that highlight their schools’ volunteer efforts, the history on the Bell Aliant Pioneers and what a SMART Board would mean to the school. In addition to the SMART Boards the Bell Aliant Pioneers will donate $500 to each of the schools who submitted a presentation. The total value of the donation by the Pioneers is $55,000.

“This donation reflects our commitment to funding programs that support literacy and education,” said Neil. “Last year alone we recorded over 33,000 volunteer hours and donated over $73,000 across the province.  In addition, among other projects, we delivered over 1,100 books for literacy and distributed 450 backpacks filled with school supplies donated by Bell Aliant employees and retirees to a variety of local community groups.”

The winning schools were notified in time for their year-end assemblies and the SMART Boards will be delivered in time for the new school year. SMART Boards are being awarded to:

• Queen of Peace Middle School, Happy Valley-Goose Bay
• Green Bay South Academy, Robert’s Arm
• E.A. Butler All Grade,  Mckay’s
• Xavier Junior High, Deer Lake
• Canon Richards Memorial Academy, Flower’s Cove
• Coley’s Point  Elementary, Coley’s Point
• Catalina Elementary, Catalina
• Random Island Academy, Random Island
• Ackerman Elementary, Green’s Harbour
• Newtown Elementary, Mount Pearl
• Morris Academy, Mount Pearl
• Roncalli Elementary, St. John’s

From risqué postings on the Facebook page of a South Carolina police officer to tweets in support of the recent riots in Vancouver, anti-social behaviour has left many individuals out of work, illuminating the issue of employer rights over workers’ private lives. In other words, how can off-duty conduct impact business reputation? Canadian legal firm Borden Ladner Gervais LLP has released five simple but important guidelines any employer should consider including in their company’s hiring (and firing) policies.

In the past, only certain employers with employees in high-profile roles or positions of trust, such as company spokespeople or teachers, had to be concerned with the public image of their employees. Now, the accessibility of online images and information can threaten an employer’s reputation in new and evolving ways, as the Vancouver riots illustrated. In fact, firings over postings on Facebook and Twitter have led to numerous lawsuits and complaints in both the US and Canada. A photograph or a tweet may have powerful and immediate ramifications for an employer’s business, no matter what the employee’s position is.

“The terminations arising out of the Stanley Cup riots have prompted a very important discussion for all North American employers,” says Peter Eastwood, partner in BLG’s Labour and Employment Group. “With new technology and the demands of the modern workplace, employees’ professional and private lives are becoming more intertwined, creating an increasingly grey area of when work starts and finishes. The wide-spread use of social and digital media makes employers particularly vulnerable to harm from employees’ inappropriate behaviour in their private lives.”

As businesses navigate these evolving risks and rights, BLG recommends the following five tips:

1. Create and clearly communicate policies around employees’ duties and obligations and any expectations for behaviour – both within and outside the workplace. Include detailed policies concerning standards of conduct, harassment, intellectual property, IT/computer use, conflicts of interest and privacy.
2. Remind employees that online communications can be read by anyone – their employer, their co-workers, and the company’s customers – and they should consider how their online activities could affect the company’s reputation.
3. Outline potential problems for employees in referring to the company name or other identifying information such as photos when using social media. If employees are encouraged to communicate for professional purposes online, the employee should include a disclaimer that their views are their own and not the employer’s.
4. Establish clear guidelines and policies for employee use of social media in the workplace and identify specific rules and expectations for the use of company assets such as laptops and smartphones. Negative comments made using these tools could make you liable to defamation lawsuits.
5. Clearly communicate these expectations to employees and identify the consequences of breaching these policies. Include this information in your employment contracts.

Sand Technology Inc., provider of an advanced column store database, has announced that Sand Analytics has passed MicroStrategy’s comprehensive test suite, certifying it as a supported database for the MicroStrategy platform.

“Sand and MicroStrategy are the ideal combination for enterprises that need to handle big data for big user populations,” said Richard Grondin, CTO and VP of R&D and Deployment at Sand. “Sand has worked with MicroStrategy for years, but official certification means even greater support for MicroStrategy’s large end-user BI community, and industry leading integrated reporting, analysis, and monitoring software. In return, Sand’s massive, concurrent user scalability and the ability to efficiently drill down to detail data and execute large summarization, perfectly fits MicroStrategy environments.”

“With social data, machine data, and structured data being an increasing competitive requirement for Enterprise, you need an analytic database that can support multiple new data types,” said Mike Pilcher, Chief Operating Officer of Sand. “Further, that database needs to scale to support everyone in the enterprise – thousands to tens of thousands of concurrent users – with tools to mine the data. Together, Sand and MicroStrategy customers get best-of-breed reporting and analytics, at lower cost, with less effort, and scalability unmatched by any other solution.”

“We are pleased with Sand’s official certification as a MicroStrategy partner,” said Sanju Bansal, MicroStrategy Chief Operating Officer. “MicroStrategy’s high performance BI platform helps companies with some of the largest data volumes in the world gain valuable insights and make informed business decisions.”