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Enghouse Interactive, developer of the most comprehensive portfolio of interaction management solutions, has announced the availability of version 5.0 of the Enghouse Interactive Quality Management Suite. Highlights of Enghouse Interactive Quality Management Suite version 5.0, formerly known as the CallRex Quality Management Suite, include tighter integration of the elements of the suite, unified search and reporting, expanded interaction recording and monitoring capabilities, and improved system alerting. Read the rest of this entry »

Eyelit Inc., a manufacturing software provider for visibility, control, and coordination of manufacturing operations for the aerospace & defense, discrete electronics, semiconductor, and photovoltaic (solar) industries, announced today the forthcoming availability of its new Special Processing module. Read the rest of this entry »

For nearly three decades, the CATAAlliance Innovation and Leadership Awards program has been the most prestigious annual awards conferred on individuals and corporations by Canada’s advanced technology community. They are presented in recognition of exceptional contributions made to the creation of technology-based industrial strength in Canada. CATAAlliance in partnership with our Gala host, the Telfer School of Management, University of Ottawa, will acknowledge one outstanding individual or company in each of the following award categories: Read the rest of this entry »

Long a staple of IT managers, marketers and SEO professionals, InSite started in 2005 as the very first combined spelling and broken link checker for websites. The latest release, InSite 4, builds on its strengths by delivering a more sophisticated and nuanced tool to inspect varied elements of today’s websites. Video has recently emerged as an essential content channel for online strategies and this will continue into the foreseeable future. In response to this trend, InSite 4 is the industry’s first link checker with the ability to detect if embedded YouTube, Vimeo and Dailymotion videos have become subject to a copyright claim or other removal request. Read the rest of this entry »

Pioneer virtualization and cloud management software developer Embotics Corporation announced earlier this week that it has joined the OpenStack community. As an active member of the OpenStack community, Embotics is continuing its commitment to integrate with OpenStack in future Embotics vCommander releases.

Embotics is executing a strategy of brokering IT services from any hypervisor, any cloud and remains committed to giving its enterprise customers the freedom of choice to avoid cloud platform lock-in. While VMware vSphere and Microsoft Hyper-V are commonly recognized today as leading on-premises platforms, OpenStack is emerging as another platform of interest for enterprises.

OpenStack was founded by Rackspace Hosting, NASA and a host of other companies. It has grown into a global software community of developers who are collaborating on an extremely scalable open source cloud operating system and standard. The group’s mission is to enable any organization to create and offer cloud computing services running on standard hardware.

Embotics’ flagship product, vCommander, was developed for mid-sized to large enterprises that are building and managing clouds. The platform provides multi-hypervisor management, automation and self-service provisioning to help enterprises gain visibility and control of their virtualized environments. Embotics vCommander deploys in 15 minutes and delivers the industry’s fastest time to value. vCommander also provides a multi-tenant cost model, analytics and cross-platform workload migration to help customers make economically justified platform decisions for their virtualized data centers, setting it apart from other cloud management platforms.

“OpenStack has gained momentum in the industry, and the OpenStack community represents an intelligent collaboration of cloud computing experts,” said Jay Litkey, CEO of Embotics. “Our participation in the community and commitment to integrate OpenStack services into upcoming vCommander releases delivers on our vow to support any hypervisor and any cloud, which is essential in a landscape where data centers are increasingly managing multiple hypervisors across disparate cloud platforms.”

Eyeball Networks has announced today the release of AnyFirewall™ Engine v9.6, and AnyFirewall Server v9.6 with support for RFC 6544: ICE-TCP, enhancing reliable VoIP and video telephony connectivity to millions of devices and end users. Read the rest of this entry »

The BYOD (Bring Your Own Device) evolution is growing exponentially and everyday more organizations are working on adopting this practice into their corporate computing strategy. Instacom, the most secure communication solution for businesses, recognizes and addresses the security implications of the BYOD evolution. Finally, one platform has combined instant messaging with centralized file sharing and storage across all desktop and mobile devices. With all message and file data living in the end user’s corporate IT environment bound with strong security policies and encryption, Instacom is the response to the corporate concerns around BYOD. Read the rest of this entry »

As smartphone owners become increasingly accustomed to accessing information quickly, easily and on-the-go, it’s no wonder they are packing this convenience and bringing their mobile device with them on vacations. According to a new Expedia.ca survey of smartphone owners, 88 per cent said it would be very or somewhat useful to be able to use their mobile device to stay updated on hotel and flight information when on holiday. For those travellers who want to remain ‘in-the-know’, recent updates to the Expedia app allows Canadians to do just that. Read the rest of this entry »

Devolutions, the Canadian-based creator of Remote Desktop Manager (RDM) has announced today that it has released the latest version of its enterprise-wise password management tool, Password Vault Manager 4.2. Password Vault Manager (PVM) empowers teams of all sizes – from agile start-ups to established multinationals – to centralize all of their passwords and credentials in one secure repository. Plus, the tool’s easy-to-use interface makes it simple to manage user security rights and access, strengthen network security by generating strong and unique passwords, and reduce help desk support calls regarding lost or forgotten passwords. Read the rest of this entry »

Enterprise Information Management developer OpenText™ has announced that industry analyst firm, Forrester Research, Inc. (Nasdaq: FORR), has recognized OpenText as one of 12 Smart Process App vendors that matter most today. In The Forrester Wave™: Smart Process Applications, Q2 2013 report, Forrester describes the core functional requirements for Smart Process Applications as including Business Process Management (BPM), Content Management, Content Capture and Distribution, Collaboration, and Analytics. Forrester evaluated 12 vendors on their ability to provide this broad suite of technologies along with the strategic vision for automating the complex, dynamic, and people-oriented processes that most organizations must deal with. Read the rest of this entry »